Shipping Policy
Shipping Policy
Thank you for visiting and shopping at Not A Trace Co . Following are the terms and conditions that constitute our Shipping Policy.
Shipping Policy:
Shipment processing time: All orders are processed within 2-3 business days. Orders are not processed on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping charges for your order will be calculated and displayed at checkout.
Shipping rates & delivery estimates:
- SHIPPING METHOD: Standard
- COST: Varies based on location
- ARRIVAL AFTER SHIPPING: 4-7 Business Days
- SHIPPING METHOD: Priority
- COST: Varies based on location
- ARRIVAL AFTER SHIPPING: 1-3 Business Days
- SHIPPING METHOD: Express
- COST: Varies based on location
- ARRIVAL AFTER SHIPPING: 1-2 Business Days
- SHIPPING METHOD: International (DHL or USPS or FedEx)
- COST: Varies based on region
- ARRIVAL AFTER SHIPPING: Varies based on region
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties & Taxes
Not A Trace Co. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Not A Trace Co. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
